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## **Returns & Refund Policy**
**NooriChemicalWorks.com – Unani Medicine You Can Trust**
At **Noori Chemical Works**, your health and satisfaction are important to us. If, for any reason, you are not completely happy with your purchase, we offer a simple and transparent return policy.
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### **Hassle-Free Returns**
You may return any eligible product along with the **original invoice or packing slip**. We will gladly offer a **replacement**, **exchange**, or **refund** (excluding GST and shipping charges), as per the terms below.
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### **Return Conditions**
Products are eligible for return **within the applicable return window** if they meet any of the following criteria:
* The item was **damaged** during delivery
* One or more **parts/accessories** are missing
* The item is **different from what was ordered**
> 🚫 **Please Note:** Products with **opened seals**, **used**, or **tampered packaging** will **not** be accepted for return or replacement.
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### **Non-Returnable Items**
Certain items may be marked as **”Non-Returnable”** on the product detail page. These items cannot be returned or refunded under any circumstances due to hygiene, safety, or regulatory reasons.
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### **Packaging Guidelines**
To be eligible for return, products must be sent back in their **original manufacturer’s packaging**, including all tags, leaflets, and accessories.
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### **Need Help?**
For any return or refund-related queries, please reach out to our customer support team at:
📧**noorichemicalworks@gmail.com)**
📞 **+91-8795492560**
We’re here to assist you with care and respect — the Unani way.
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